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Terms & Conditions

Last updated: 28 October 2026

These terms apply when you buy from www.chezprofessional.com, operated by CHEZ H.H ENTERPRISE (202003104948 (RA0057637-W)), trading as Chez Professional, No. 2, Lorong 3/27C, Seksyen 5, Wangsa Maju, 53300 Kuala Lumpur. By placing an order you agree to them.

Prices

  • Prices are in Malaysian Ringgit (RM).
  • Postage and a RM1.00 payment processing fee are added at checkout and shown before you pay.
  • If a price is shown incorrectly by mistake, we may cancel the order and refund you in full.

Orders and payment

  • Your order is confirmed once your payment is successful. You will see a confirmation page and receive a receipt by email.
  • Payments are processed securely by CHIP. Available payment methods are shown on the payment page.
  • If an item becomes unavailable after you pay, we will contact you and refund that item.

Delivery, returns and refunds

See our Shipping Policy and Refund & Return Policy.

Using our products

Use our products as directed on the label. Do a patch test before first use, and stop using a product if irritation occurs. Our products are for cosmetic use and are not medicines.

Website content

Text, photos and logos on this website belong to Chez Professional or are used with permission, and may not be copied without our consent.

Liability

As far as the law allows, our liability for any order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of Malaysia.

Contact

[email protected] or WhatsApp/call 011-5950 0464.